Fig 3.0Industries · Retail & D2C
Retail & D2CCommerce that works on a budget phone in a tier-3 town.
Direct-to-consumer brands and retailers need apps that load fast, catalogues that stay accurate, delivery promises they can keep and customer support that scales. We build commerce apps and back offices, serviceability and delivery logic, and AI support agents that resolve the repetitive half of the queue.
Our experience
Multi-vendor carts, pincode serviceability, slot booking, wallets, coupons and GST invoicing in a consumer platform in production.
Fig 3.1The hard parts
What makes retail and D2C different.
- 01
Catalogue, pricing and stock drifting out of sync
- 02
Delivery promised to pincodes nobody serves
- 03
Support queues full of 'where is my order'
- 04
Customers who shop in Hindi
Fig 3.2What we build
Solutions that fit the sector.
- 01
Commerce apps
Flutter apps and Next.js storefronts with fast catalogue search, carts across vendors and UPI-first checkout.
- 02
Serviceability and delivery
Pincode and radius checks at cart time, slot selection, collection and delivery charges per vendor.
- 03
Support agents
TriageIQ handles order status, returns and FAQs with citations, and hands off the rest.
- 04
Back office
Orders, inventory, bulk uploads, invoicing and reconciliation.
Fig 3.3Relevant
Products and services for retail and D2C.
Products
Fig 3.4Questions
Asked often.
Shopify or custom?
Shopify when it fits. Custom when the catalogue, pricing or delivery logic does not fit a template, which is often in India.
Fig 3.5Other sectors
Also working in.
Have a product in mind?
Let's build it.
Tell us what you are trying to make happen. You will hear back from an engineer within one working day.