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Fig 1.0Healthcare · Vertical platform

CareGridEverything a clinic chain or hospital does in a day, in one system.

CareGrid runs the day of a clinic chain or a mid-size hospital: appointments and walk-in queues, doctor rosters, lab test orders placed with partner labs, video consultations, health packages, payments and GST invoices. Patients get an app designed for people using a smartphone for the first time, in Hindi and English. CareGrid comes from our years of building and running Aapka, a healthcare platform for rural India, and is built for Indian compliance, Indian payments and Indian languages.

At a glance

Domain
Healthcare
Platform
Vertical platform
Deployment
Your cloud or ours, India regions
Languages
Hindi and English
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Fig 1.1Who it is for

Built for these teams.

  • Clinic chains with 5 to 100 locations
  • Mid-size hospitals replacing spreadsheets and a legacy HIS front end
  • Diagnostics networks that want booking, collection and reporting in one flow

Fig 1.2The problem

What it looks like today.

  • 01

    Appointments in one system, lab orders in another, invoices in a third.

  • 02

    Patients who cannot read English get an English app, so they call instead.

  • 03

    Lab partner integrations done once, badly, and never maintained.

  • 04

    No view across locations of who is waiting, for what, and for how long.

Fig 1.3Capabilities

What CareGrid does.

  • 01

    OPD and scheduling

    Doctor rosters, slots, walk-in queues and reminders by SMS and WhatsApp.

  • 02

    Diagnostics partners

    Connectors to national lab networks for serviceability, pricing, slots, booking, status webhooks and PDF reports.

  • 03

    Patient app, Hindi-first

    Flutter app for Android and iOS. Voice search, large touch targets, every string in Hindi and English.

  • 04

    Teleconsult and follow-ups

    Video consults, prescriptions, follow-up scheduling and a shared timeline per patient.

  • 05

    Billing and GST

    Packages, wallets, cash on collection, UPI and cards. GST invoices generated on demand from the booking record.

  • 06

    Multi-location admin

    Role-based admin for owners, location managers, doctors, collectors and front desk, with bulk uploads and audit trails.

Fig 1.4How it works

From connection to value.

  1. 01

    Map

    We document your locations, roles, services and partner contracts.

  2. 02

    Configure

    Catalogue, prices, rosters and partner connectors set up with your team.

  3. 03

    Go live

    First location live, staff trained, patients onboarded. Demo video for every flow.

  4. 04

    Roll out

    Location by location, with support on site for the first week of each.

Fig 1.5Outcomes and stack

What changes.

  • 01

    One record per patient across locations and services

  • 02

    Lab orders placed, tracked and reported without phone calls

  • 03

    Patients who could not use the old app using this one

  • 04

    Invoices that reconcile with bookings, every time

Under the hood

  • Flutter (Android, iOS)
  • Next.js admin
  • Partner lab APIs and webhooks
  • UPI, cards, wallets
  • AWS or Oracle Cloud, India regions
  • Hindi and English

Runs in your cloud account or on infrastructure we operate for you in India. Your data is never used to train shared models.

Fig 1.6Questions

Asked often.

Which lab partners?

We have integrated national home-collection networks and can add regional labs. Ask us about a specific partner.

ABDM and data residency?

Data stays in Indian regions. ABDM integration is available for deployments that need it.

Fig 1.7Related services

The teams behind it.

See CareGrid on your data.
Book a demo.

Tell us what you are trying to make happen. You will hear back from an engineer within one working day.

Request a CareGrid demo contact@softwaremuskets.com